Privacy & Policy

Ojii Privacy Policy

Welcome to Ojii, a brand of Proteck Electronic Trading L.L.C. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information in the best possible way. For more information, please read the following Privacy Policy. Ojii adheres to GDPR guidelines and strives to ensure compliance with data protection and privacy regulations.

Ojii serves as the Data Controller responsible for your personal data (referred to as "we," "us," or "our" in this privacy notice). If you have any questions about how we handle your personal information, you can contact our Data Protection Officer at [info@ojii.com]."

1. Introduction

This Privacy Policy outlines how we collect, use, safeguard, and (under certain conditions) disclose your information when you use our website, mobile application, and services. By using our services, you consent to the collection and processing of your personal information as outlined in this Privacy Policy. Where legally required, we will request explicit consent before collecting specific types of data.

2. Information we collect

2.1 Personal information:

• Name, email address, phone number, and physical address.

• Login credentials for your Ojii account.

• We do not store your full payment details. Payments are processed through secure third-party payment providers that comply with PCI DSS standards for handling financial data.

• Browsing activity, search history, and interaction with the website or app.

• Device information, including IP address, browser type, and operating system.

• Details from customer support interactions or raised service tickets.

• Feedback, reviews, or survey responses submitted to us.

• To process subscriptions, payments, and service requests.

• To manage and maintain customer accounts.

• To provide and improve customer support services.

• To send updates, reminders, and notifications related to your subscription.

• To respond to queries or support requests.

• To provide marketing and promotional offers, subject to your preferences.

• To enhance the functionality and user experience of our website and app.

• To analyse customer trends, preferences, and behaviour.

• To develop new features and improve existing services.

• To comply with applicable laws and regulations.

• To respond to legal requests, law enforcement enquiries, or enforce our terms.

• Payment processors, delivery services, and installation partners.

• Analytics and marketing service providers.

• Cloud hosting and data storage providers.

• Information may be shared with authorities as required by law.

• Compliance with legal obligations or law enforcement requests.

• To enforce our terms, prevent fraudulent activities, and protect against security risks.

• To investigate and mitigate potential threats to our services and users.

• You can access, review, and update your personal information through your Ojii account settings.

• You may request the deletion of your account and associated data, subject to legal and contractual obligations.

• You can opt out of marketing communications at any time by adjusting your preferences in your account settings or clicking the unsubscribe link in emails. 

• You have the right to withdraw your consent for non-essential data processing at any time. However, certain processing necessary for service provision may still occur.

• You may limit the use of cookies and tracking technologies as detailed in our Cookie Policy.

• If a minor manages to access an Ojii account, the Guardian must accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.

• We will not be responsible for any unauthorised use of an Ojii account. It is the user’s responsibility to practice their due diligence and take necessary steps to prevent any misuse of their Ojii account.

• If you believe a minor has provided us with personal data without proper authorisation, please contact us immediately at [info@ojii.com], and we will take appropriate steps to delete the information."

2.2 Usage information:

2.3 Communication data:

3. How do we use your information?

3.1 Service provision:

3.2 Communication:

3.3 Improvements and analytics:

3.4 Legal compliance:

4. Sharing your information

4.1 Third-party service providers:

4.2 Legal requirements:

4.3 Protection of Ojii:

5. Data security

Ojii implements robust security measures, including encryption and access controls. In the unlikely event of a security incident, we will follow industry best practices to investigate and mitigate the impact. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. 

Ojii is not liable for any data breaches, malpractice or misconduct by third parties

6. Your rights

6.1 Access & correction:

6.2 Data deletion:

6.3 Opt-out:

7. Data breach

In the event of a data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, in compliance with legal requirements. Should the breach pose a significant risk to your rights and freedoms, we will also inform you promptly.

8. Cookies & tracking technologies

Ojii uses cookies and similar tracking technologies to enhance user experience, analyse website traffic, and customise content. By using our website, you consent to the use of cookies as outlined in our Cookie Policy. You can manage your cookie preferences through your browser settings.

9. International data transfers

Your information may be processed and stored in countries outside of your own, including locations that may not have equivalent data protection laws. We ensure that adequate safeguards are in place to protect your personal data in compliance with applicable regulations.

10. Data Retention Policy

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymised.

11. Minors

We do not sell our products and/or services to minors, i.e. individuals below the age of 18, on Ojii. Additionally, we do not knowingly collect any personal data relating to minors. A user must confirm and warrant that they are above the age of 18 and are capable of understanding and accepting the terms of this Privacy Policy.

12. Changes to this Privacy Policy

Ojii may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or website notifications. The "Last Updated" date at the bottom of this policy indicates the latest revision.

13. Contact information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@ojii.com

Phone: +971 50 205 7509

Last updated: January 2025